Monday, 20 November, 2017

Google acknowledges Pixel 2 XL unresponsive edges issue, promises a fix

Some Pixel 2 XL touchscreens are unresponsive near the edges, but a fix is coming Some Google Pixel 2 XL smartphones cannot register taps along the edges of the display
Frank Williams | 13 November, 2017, 12:55

As the search engine giant's massive flagship handset has only been in the market for a few weeks, users have reported yet another issue concerning the responsiveness of the screen edges.

The Pixel 2 XL has just added another issue to what seems like an endless parade of problems with regards to its screen.

As reported by Engadget, Google Pixel 2 XL owners are now complaining about the lack of response when pressing on the display edges. "There is a fairly large area in the bottom right corner that is unresponsive, and the taps aren't registered", a Pixel 2 XL user wrote while explaining the issue on the support forum.

Google's own Assistant-enabled headphones, the Pixel Buds, will be released and shipped soon.

IPhone X Face ID beaten with 3D-printed mask
Such sophisticated means to spoof the iPhone X Face ID means that regular iPhone X users would most likely not be the targets. In a video, the security firm shows the mask unlocking the iPhone X on its own, as well as when placed on a person's face.

According to Android Police, the Pixel 2 XL's unresponsive edges are due to the device's accidental touch protection feature, which prevents the device from registering accidental touches and taps. However, tapping on the edges is not always detected by the handset.

Google has admitted the issue exists and has said it will sort it out in a future OTA update.

The Pixel 2 XL is definitely not having a good time on the market, as many issues related to the device's hardware have popped up since its general availability last month.

Judging by the fact that an official Google Community Manager has responded to say a fix is in the works, this sounds like a genuine issue that Google is acknowledging.

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