NatWest branches to close in Newport and Bridgnorth
NatWest branches to close in Newport and Bridgnorth
Royal Bank of Scotland chops 680 jobs in the run-up to Christmas as 259 branches are marked for closure
01 December, 2017, 15:53
"So we are investing in our more popular branches and shaping our network, replacing traditional bricks-and-mortar branches with alternative ways to bank including community bankers, mobile bank on wheels, and Post Offices, so that we can reach even more customers".
Across the United Kingdom, the bank is closing 259 branches, including 197 operated under the NatWest brand.
RBS has told 1000 staff that their jobs are at risk but that it expects many to be redeployed resulting in a total job loss figure of 680.
The NatWest in Newport will close next May.
"Only 1% of our customers in Scotland now use a branch regularly while the number of regular mobile users has increased by 39% since 2015".
In England and Wales the number of NatWest branches will fall to 655.
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"We will ensure compulsory redundancies are kept to an absolute minimum".
The trade union's regional officer Lyn Turner said: "RBS's 2016 annual report states that they want 'to transform the bank into the number one for customer service, trust and advocacy'". They will also educate on issues such as fraud and scam protection.
It is the latest in a slew of banks to announce closures, following revelations from Halifax and Lloyds Bank earlier this week that they would close branches in Norwich, Acle, Bungay, Halesworth and Southwold - resulting in 99 job losses - branch closures and job cuts at Yorkshire Building Society and the possible loss of East Anglia's last remaining Norwich and Peterborough Building Society branches in Norwich and Ipswich.
It said it would seek to manage the 680 redundancies "on a voluntary basis", and would write to customers in affected areas to "highlight the alternative ways to bank". Services available over the phone range from transfers and payments to opening new accounts, financial reviews and support with using digital banking. These include full Financial Health Checks, opening personal accounts and discussing their short-term borrowing needs. Customers can pay money in, take money out, check balances and business customers can get coinage. They will be able to work flexibly to support customers, including holding customer appointments in community locations and at customer homes where necessary.
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