Monday, 18 December, 2017

Air New Zealand cancels flights following Rolls-Royce engine trouble

Some flights will be retimed or cancelled for checks on Air New Zealand's Dreamliners AIR NEW ZEALAND Some flights will be retimed or cancelled for checks on Air New Zealand's Dreamliners
Laurie Berry | 07 December, 2017, 20:11

Said SIA's senior vice-president of marketing planning, Tan Kai Ping: "Our alliance with Air New Zealand has already benefited customers through more capacity, choice, improved connections and more codeshare destinations". The problems come after a year ago All Nippon Airways (ANA), found a problem with the group's engines in its fleet of Boeing 787 Dreamliners.

The news comes after two Air New Zealand flights, heading to Tokyo and Buenos Aires respectively, were forced to return to Auckland after take off earlier this week, due to unspecified engineering issues.

Air New Zealand has been forced to ground some of its global flights after revealing some of the Rolls-Royce engines mounted had to be inspected.

Japanese airline ANA and Britain's Virgin Atlantic have also reported issues with the Rolls-Royce engines over the last 18 months.

Singapore Airlines' long-haul budget subsidiary Scoot flies Boeing 787 aircraft with Rolls-Royce engines.

A Scoot spokesman said: "Scoot has an engine maintenance and check programme in place with Rolls Royce which is subject to regular reviews".

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In response to questions from The Straits Times, a Singapore Airlines spokesman said: "The engines on the Boeing 787-10 planes ordered by Singapore Airlines are fitted with the Rolls-Royce Trent 1000-TEN engines, which are different from those mentioned facing this issue". "Lessons derived where applicable, will be incorporated".

Rolls-Royce says that it regrets the disruption caused to Air NZ, and the two parties are working together to restore full operations of the Trent 1000 engines as soon as possible.

"Air New Zealand will be focused on finding replacement aircraft capacity", the airline said.

"To facilitate the engine inspections we have had to make some minor schedule adjustments and are rebooking customers onto alternative services or offering them a refund", the airline said in a statement.

In addition to this, the latest available information on any schedule changes will be published to the Travel Alerts section of the Air New Zealand website.

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