Wednesday, 14 November, 2018

Thousands Stranded In Charlotte After Glitch Shuts Down All American Airline Flights

PSA Airlines a regional carrier for American canceled 275 of its scheduled flights on Thursday and 400 more on Friday Hundreds stranded at Charlotte airport because of technical issue
Laurie Berry | 16 June, 2018, 04:00

As a result, thousands of passengers were left to wait overnight for the airline to resume operations, or to be re-accommodated on another flight, the Charlotte Observer reported.

Hundreds of travelers are stuck at the Charlotte Douglas Airport in Charlotte, N.C., because of a technical glitch, and it's affecting flights here in Arkansas.

The director of aviation for Dayton International Airport told local news station WHIOTV that American Airlines would not fully recover from the cancellations until Sunday.

The technical difficulties were also being felt in OH, where more than a dozen outbound flights were canceled, along with at least five arriving flights.

The affiliate serves almost 90 destinations, primarily in the eastern U.S. American grounded 400 PSA flights Friday, after 275 cancellations Thursday.

American Airlines released a statement saying, in part: "We never want to disrupt our customers' travel plans, and we are sorry for the trouble this caused". "Customer relations will be reaching out to all of those who have been impacted by this issue".

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All other flights were showing as on time.

Tweeted an upset mom: "So missed flight, clothes soaked in breastmilk, missing luggage, in serious pain, no place to sleep, screaming baby in another state". However, cancellation rate at CLT was just under 19 percent for the day.

While the problem has been fixed, PSA can't start flights again until it can get equipment and flight crews to the right locations.

"We experienced a brief technical issue impacting several systems including aa.com, our mobile app and self-service kiosks at airports".

PSA operates 35 Bombardier CRJ200 aircraft, 40 Bombardier CRJ700 aircraft and 54 Bombardier CRJ900 aircraft.

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