Tuesday, 11 December, 2018

Samsung Galaxy Note 9 catches fire in woman’s purse

Samsung Galaxy Note 9 explodes inside woman\'s purse in New York Woman Sues Samsung After Galaxy Note 9 Allegedly Burst Into Flames Inside Her Purse
Kayla Schwartz | 18 September, 2018, 02:41

Samsung gained a notorious reputation for spontaneously combusting devices two years ago, the Galaxy Note 7 having to be recalled due to a defect that made the devices run at temperatures just a touch higher than ideal. She then tried to pick up her Samsung Galaxy Note 9, supposedly burning her fingers in the process as smoke continued to fill the inside of the elevator, making it hard for her to see.

The Samsung Galaxy Note 9 might not be so fireproof after all, as recent reports suggest that the device caught fire while inside a NY woman's purse, destroying all of its contents in an experience the customer described as "traumatic".

She placed it in her purse, but soon noticed smoke coming from the pouch.

The lawsuit states that the woman was in an elevator on September 3 when she felt her phone hot after which she stopped using it and put it in her purse. When the elevator reached the lobby and the doors opened, she kicked the phone out.

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She kept the purse on the elevator floor and tried to take the phone out, but burned her fingers as it was very hot. She wants damages from Samsung and a restraining order barring Note 9 sales. The handset allegedly didn't stop smoking until someone picked it up with a cloth and dropped it in a bucket of water.

Another senior Samsung official Kate Beaumon had said that the latest Note 9 uses a newer cooling system for better heat dissipation. Chung, whose bag and the contents inside were completely ruin, called it a "traumatic" experience in the lawsuit.

So far, this is only one incident of a Galaxy Note 9 catching fire and it does not necessarily suggest a widespread issue.

A Samsung spokesperson responded to the New York Post, saying "We have not received any reports of similar incidents involving a Galaxy Note 9 device and we are investigating the matter". He said that the engineers at Samsung are confident of its safety, and that users do not have to worry about batteries any more.

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