Wednesday, 12 December, 2018

Fallout 76 customer information gets leaked by Bethesda support

Fallout 76’s launch is going from bad to worse Fallout 76’s launch is going from bad to worse
Kayla Schwartz | 08 December, 2018, 07:04

Fallout 76 customer details have been leaked by Bethesda's tech support system. I am a gleeful vault dweller as yourselves and as of this moment I am receiving every single one of your support tickets on my Bethesda account.

KitGuru Says: This is a lot of hassle for Fallout 76 Power Armour Edition owners to go through to get a bag that was initially advertised to them. In the weeks since the game's launch, many fans had voiced complaints over the $200 USD "Power Armor" edition of the game, which included a copy of Fallout 76, some trinkets, a Power Armor helmet, and a bag. This information included full names, home addresses, the type of card they used (including the last four digits) and usernames. "[The] receipts contain all your info". However, the problems extend to support for the game, too. And I know a few of you want a refund that Bethesda has said can't happen.

Two Bethesda representatives have since tried to address players' frustrations in the comments sections of numerous subreddit threads, promising more information "ASAP" and more comprehensive patch notes in the future. I'm assuming this is a bug in the website, because I don't see for what reason Bethesda would make tickets public. Anyway, I gave Bethesda a heads up via the Twitter. Now there's 8 pages of canvas bag requests, tickets and "fix or refund me" demands.

Trump Says Trade Talks With China 'Going Very Well'
China's ultimate goal during the 90-day trade talks is to remove all US tariffs imposed on Chinese goods, Gao said. China had been the largest purchaser of US soybeans, buying $12.25 billion worth of that product in 2017.

We are still investigating this incident and will provide additional updates as we learn more.

The Bethesda forums have recently seen a slew of reports of players having access to user information through the Fallout 76 support tickets system. We plan to notify customers who have been impacted.

There's not much you can do about this particular breach until we have more information from Bethesda, though if you're really anxious about extra spam, you could switch to a new email address.

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