Sunday, 17 February, 2019

Fallout 76 customer information gets leaked by Bethesda support

Glitch in Bethesda Support System Accidentally Gives Users Access to Other Customer Info Bethesda apologises after leak of Fallout 76 players' personal information
Kayla Schwartz | 08 December, 2018, 07:04

Fallout 76 customer details have been leaked by Bethesda's tech support system. I am a gleeful vault dweller as yourselves and as of this moment I am receiving every single one of your support tickets on my Bethesda account.

KitGuru Says: This is a lot of hassle for Fallout 76 Power Armour Edition owners to go through to get a bag that was initially advertised to them. In the weeks since the game's launch, many fans had voiced complaints over the $200 USD "Power Armor" edition of the game, which included a copy of Fallout 76, some trinkets, a Power Armor helmet, and a bag. This information included full names, home addresses, the type of card they used (including the last four digits) and usernames. "[The] receipts contain all your info". However, the problems extend to support for the game, too. And I know a few of you want a refund that Bethesda has said can't happen.

Two Bethesda representatives have since tried to address players' frustrations in the comments sections of numerous subreddit threads, promising more information "ASAP" and more comprehensive patch notes in the future. I'm assuming this is a bug in the website, because I don't see for what reason Bethesda would make tickets public. Anyway, I gave Bethesda a heads up via the Twitter. Now there's 8 pages of canvas bag requests, tickets and "fix or refund me" demands.

Gay Buzzcocks Vocalist Pete Shelley Dead At Age 63
His two-note solo on "Boredom" was like the Duchamp toilet, nothing was the same afterwards. He did so with the most immaculate melodies ever hammered through an overdriven amp.

We are still investigating this incident and will provide additional updates as we learn more.

The Bethesda forums have recently seen a slew of reports of players having access to user information through the Fallout 76 support tickets system. We plan to notify customers who have been impacted.

There's not much you can do about this particular breach until we have more information from Bethesda, though if you're really anxious about extra spam, you could switch to a new email address.

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