Sunday, 17 February, 2019

Wells Fargo customers experience issues with online banking, mobile app

Wells Fargo Outage: Website, App Down and Not Working, Gateway Error Wells Fargo customers report problems with online banking
Kayla Schwartz | 08 February, 2019, 06:41

The bank said they are working to restore the services, but many Twitter users said the bank's debit cards were not working as well.

The issues are the direct effect "of a fire at a server farm located in Shoreview, Minnesota".

KULR-TV in Montana reported that a bank employee told the station the outage was caused by a fire at a server farm in Shoreview, Minnesota. [.] for those interested the last I heard (15-20 min ago) was that everything minus core network gear was manually being unplugged from any PDUs to help the control the initial power-on. "We apologize for the inconvenience", it said.

Customers of Wells Fargo nationwide have been reportedly unable to use their online banking or mobile app services early Thursday morning.

Update 1: The bank said in a Thursday afternoon tweet the outage was related to a "power shutdown" after "smoke was detected" at a Wells Fargo facility.

Tim Paine wants Steve Smith and David Warner to makes Ashes return
Warner also returned home from Bangladesh to have an injured elbow assessed, but it is not believed to be as serious as Smith's. Cricket Australia (CA) wants to ensure that he is fully fit for the Ashes series, which starts on August 1.

"We're sorry some of our customers may continue to experience an issue with our online banking and mobile app".

"We're working to restore services as soon as possible", Wells Fargo wrote.

Whether the backups failed, or the shutdown caused a cascading fault that affected other data centers and took out the rest of the bank's online presence, isn't known at this time. Pictured is an exterior of a Wells Fargo branch located in Philadelphia.

As Business Insider points out, it's been less than a week since Wells Fargo's last technical difficulties.

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